Shipping policy
Last Updated: 21 September 2026
At Aanandini, every order is carefully prepared and packed before making its way to you. We aim to make the delivery process as smooth and transparent as possible. Please review our shipping information below before placing your order.
1. Order Processing
Orders are typically processed and dispatched within 6 business days after your order has been successfully confirmed.
As some Aanandini pieces may be made in small batches, hand-finished or customised, certain products may require additional processing time. Where applicable, this will be mentioned on the relevant product page or communicated to you after your order is placed.
Business days exclude Sundays and public holidays.
During collection launches, sales, festive periods or periods of unusually high order volume, processing may take slightly longer than usual.
2. Shipping Within India
We ship across India using trusted third-party courier and logistics partners.
Standard Shipping: Estimated delivery within 4 business days after dispatch.
Express Shipping: Where available, applicable charges and estimated delivery times will be displayed at checkout.
Delivery times are estimates and may vary depending on your location and courier serviceability.
3. Shipping Charges
Shipping charges are calculated as follows:
Standard Shipping: Depends on Location
Free Shipping: Available on orders above ₹2000
Express Shipping: where available, depends on location.
The applicable shipping charge will be clearly displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order has been dispatched, you will receive tracking details via EMAIL / SMS / WHATSAPP
Please allow up to 6 hours after receiving your tracking information for the courier partner's tracking system to update.
If you are unable to track your order or believe there is an issue with your shipment, please contact us at nandini@ambujaaccesorize.com
5. Delivery Address
Please ensure that your name, complete delivery address, PIN code and contact number are entered correctly when placing your order.
If you notice an error in your delivery details, please contact us at nandini@ambujaaccesorize.com as soon as possible. We will try our best to update the details before dispatch, but we cannot guarantee changes once an order has been shipped.
Additional shipping charges may apply if an order needs to be resent because an incorrect or incomplete address was provided.
6. Delivery Attempts & Undelivered Orders
Our courier partner may contact you if they require assistance completing your delivery.
If delivery cannot be completed after the courier partner's permitted delivery attempts, the package may be returned to us.
If you would like an undelivered order to be shipped again, additional shipping charges may apply where the failed delivery was due to an incorrect address, inability to contact the recipient or another circumstance attributable to the recipient.
7. Delays
While we do our best to ensure your order reaches you within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control, including courier disruptions, weather conditions, public holidays, strikes, high-volume periods or other logistical issues.
If your order is taking significantly longer than expected, please reach out to us at nandini@ambujaaccesorize.com and we'll help you check its status.
8. Lost or Damaged Packages
If your package arrives visibly damaged, or you believe it has been lost in transit, please contact us at nandini@ambujaaccesorize.com with your order number and relevant photographs or information.
For damaged deliveries, please contact us within 14 days of receiving your order so we can investigate the issue with our courier partner.
We will assess each case and provide an appropriate resolution in accordance with our policies and applicable consumer law.
9. Need Help With Your Order?
If you have any questions about shipping or an existing delivery, we're always happy to help.
Aanandini
Email: nandini@ambujaaccesorize.com
WhatsApp/Customer Care: 9560991583
Please include your order number when contacting us about an existing order so we can assist you as quickly as possible.